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 THE BAG Q. What does the inside of each bag look like? A. Each handbag comes with an inside pocket. The larger totes also have cell phone pockets. Q. How do the bags close? A. The bags either have a zipper or snap closure. Please see descriptions. Q. What are the bags made of? A. Millie Bags are made from unusual fabrics and leathers from around the world. BAG CARE Q. How do I clean a Millie Bag? A. Because most of the bags are made from fabric and leather we suggest you consult with someone who cleans fabrics and leathers professionally. BUYING ONLINE Q. Once I place my order, how long will it take to receive my Millie Bag? A. Your order should ship within a week unless we notify you otherwise. Belts, which are made to order, take longer. Each bag is cut to order and made by hand, so delivery will take 3-4 weeks. Q. Do you take special orders? A. Yes, in some cases we do. Please contact us via email or at our studio by phone, 410-243-5471. Q. What type of payments do you accept? A. We accept payments through PayPal. Q. From where do Millie Bags accessories ship? A. From Baltimore, Maryland. NOTE: Maryland residents must pay sales tax. If your credit card billing address is in Maryland or if your purchase is being shipped to a Maryland address, you must click the Maryland sales tax button during checkout. SHIPPING Q. How much is shipping? A. Approximate shipping charges:
Q. Do you ship overseas? A. Not at this time. RETURN POLICY Q. What is your return policy? A. As long as the merchandise is returned in its original condition we will gladly offer a credit towards the future purchase of merchandise. Shipping costs are non-refundable. WHOLESALE Q. Do you sell to retailers? A. Yes, please contact us via email with your request. Q. I still have more questions.... A. No problem, send us your question and we will get back to you. |
